The Team Trinet Sprint
Short, plain-language briefings on what is changing in IT and security, released every few weeks.
Listen to the latest → Managed IT · Cybersecurity · Business Phones
One local team for your IT, security, and phones.
Most growing businesses juggle three vendors and a pile of workarounds. Team Trinet brings enterprise-grade IT, security, and phones under one roof — and we start by listening to what your business actually needs, not by selling you a product.
25+years in business, since 1999
20+years' average client tenure
2clients lost, ever
The tools behind the service Microsoft Huntress Cisco Duo NinjaOne RingCentral
What we do
Three services, one local team
No finger-pointing between your IT company, your security vendor, and your phone provider — just one number to call, for all of it.
Managed IT
TrinetOne — fully managed IT for Metro Detroit businesses
TrinetOne is our complete managed IT service. We design your technology around your business, monitor every critical system around the clock, keep it patched and current, and answer the phone when your team needs help. One local team in Troy, Michigan owns your IT from strategy to support — so you are not stitching together vendors or waiting on a far-away call center.
- 24/7 monitoring & remote managementWe watch servers, networks, and workstations around the clock and resolve most issues before they reach your team.
- Responsive help deskReal technicians by phone, email, and chat, with response targets you can hold us to.
- Proactive patching & maintenanceOperating systems and applications kept current and secure, on a schedule that does not interrupt your day.
- IT strategy & budgetingTechnology roadmaps, budgeting, and staff training that keep your business ready for what is next.
TrinetOne at a glance
- 24/7 network operations center
- Help desk by phone, email & chat
- Patching, updates & maintenance
- Strategy, budgeting & staff training
The tools behind the service: NinjaOne & Microsoft.
Cybersecurity
Managed cybersecurity that protects your people and your data
Enterprise-grade protection, sized for a small or mid-sized business. A dedicated security team watches your endpoints and identities every hour of every day, using Managed Detection and Response (MDR) and Endpoint Detection and Response (EDR) to find threats early and shut them down fast — before they become downtime, a data breach, or a ransom demand.
- Managed detection & response (MDR/EDR)Continuous monitoring of every endpoint, with a 24/7 team that investigates and contains threats.
- Microsoft 365 identity protectionWe secure the accounts attackers target most, across email, files, and Teams.
- Multi-factor authentication & access controlMulti-Factor Authentication (MFA) and least-privilege access close the doors that simple passwords leave open.
- Security awareness trainingWe keep your staff sharp against phishing and social engineering, the way most breaches still start.
Cybersecurity at a glance
- Managed detection & response
- Microsoft 365 identity protection
- Multi-factor login & access control
- Security awareness training
The tools behind the service: Huntress & Cisco Duo.
Business phones
RingCentral business phones, deployed and managed by your IT team
Modern cloud calling from the people who already run your IT. We deploy and manage RingCentral (RingEX) so your calls, texts, and meetings work in the office, at home, and on a mobile phone — and right inside Microsoft Teams and Outlook. One partner for your phones and your network means no finger-pointing when something needs attention.
- Cloud phone system (RingEX)A full Voice over Internet Protocol (VoIP) phone system with calling, texting, and video in one place.
- Work from anywhereThe same business number on a desk phone, laptop, or mobile, in the office or at home.
- Microsoft Teams & Outlook integrationCall and meet from the tools your team already uses every day.
- Contact center & call insightsRouting, queues, and analytics that help you serve customers and measure what matters.
RingCentral phones at a glance
- RingEX cloud calling, text & video
- Desk phone, desktop & mobile
- Teams & Outlook integration
- Contact center & analytics
RingCentral, deployed & managed by us.
Why Team Trinet
The advantages of one partner
We are not the biggest shop in Detroit. We are the one that answers, shows up, and treats your business like our own.
We listen first
We start by understanding your business and what you actually need — then solve for that. No false promises, no solution you did not ask for.
Built for you, not our product list
We picked tools we believe in — and we would drop any of them the day they stopped fitting. It is about what you need to succeed, not what we have to sell.
25+ years, clients who stay
In more than 25 years we have lost exactly two clients — and most have been with us 20+ years. We stay small and focused while our clients grow.
One team, one bill
IT, security, and phones from a single local partner. No finger-pointing between vendors when something breaks.
How TrinetOne works
From first call to fully managed
A clear path to getting your technology on track and ready for what is next.
1
Design
We learn your business and map technology to your goals and budget.
2
Monitor
24/7 monitoring catches issues before they become downtime.
3
Manage
Patches, updates, and maintenance handled, quietly and on schedule.
4
Support
A real help desk by phone, email, and chat whenever your team needs it.
5
Train
We keep your people sharp and secure as your business grows.
Today, with Team Trinet leading the way, I believe Corrigan Moving Systems' technology is at the top of our industry.
David CorriganChief Executive Officer, Corrigan Moving Systems
Media & resources
Plain-English IT and security, for everyone
Part of our job is helping you understand your technology, not just running it. Our Sprint podcast and guides break down what is changing in IT and security — for our clients and the wider community.
ITDR and EDR, without the jargon
What identity and endpoint threat detection actually protect, and why they matter for a smaller team.
Read the guide →Windows 10 end of life: what it means for you
The deadline, the risk of staying put, and a simple plan to get your business ready in time.
Read the guide →Do you really need a password manager?
An honest look at why a password manager is one of the easiest security wins for any business.
Read the guide →Help Desk
Already a client? We are here to help
Tell us what is going on, a few details, and when you need it solved. A technician picks it up, you get a ticket number, and we own the issue until it is resolved.
Call us
Mon–Fri, 8am–5pm ET. Fastest for anything urgent.
Email us
We reply quickly and open a ticket for you automatically.
Submit a request
Share your issue and when you need it solved, then track it to resolution with a ticket number.
Urgent issues: response within 2 hours • Emergencies: within 30 minutes • After-hours support available upon approval
Service area
Serving Metro Detroit, Grand Rapids & Northeast Ohio
From our home base in Troy, Michigan, we support small and mid-sized businesses across three metro regions — on-site and remote — with the same local-team IT, security, and phone services.
Metro Detroit MI
TroyDetroitRochester HillsSouthfieldNoviFarmington Hills +4 more
Grand Rapids MI
Grand RapidsEast Grand RapidsComstock ParkGrandvilleByron CenterKentwood +4 more
Northeast Ohio OH
ClevelandLakewoodRocky RiverWestlakeNorth OlmstedStrongsville +12 more
Let's talk
Get a free, no-pressure consultation
Tell us a little about your business and what you need. A real person on our team follows up — usually within one business day.
248-344-0300Mon–Fri, 8am–5pm ET
100 W Big Beaver Rd, Suite 160Troy, MI 48084
Already a client?Reach our help desk anytime.
✓
Thanks, there — we've got it.
A member of our team will reach out within one business day. Need us sooner? Call 248-344-0300.