Help Desk

Already a client? We are here to help

Tell us what is going on, a few details, and how urgent it is. A technician picks it up, you get a ticket number, and we own the issue until it is resolved.

Call us

248-344-0300

Mon–Fri, 8am–5pm ET. Fastest for anything urgent or an emergency.

Email us

help@teamtrinet.com

We reply quickly and open a ticket for you automatically.

Submit a request

Use the form below to share your issue and how urgent it is, then track it to resolution with a ticket number.

Urgent issues: response within 2 hours • Emergencies: within 30 minutes • After-hours support available upon approval

Support request

Open a ticket with our help desk

Share what is happening and how urgent it is. Real technicians, based in Troy, own your issue until it is resolved.

Urgent: within 2 hoursEmergencies within 30 minutes.
248-344-0300Mon–Fri, 8am–5pm ET
100 W Big Beaver Rd, Suite 160Troy, MI  48084

Tell us what is going on and how urgent it is. A technician picks it up and you get a ticket number.

Are you able to work right now?

Urgent issues get a target response within two hours; true emergencies within thirty minutes.

For a true emergency, please call 248-344-0300 so we can respond fastest.

Please add your name, a valid email, and a short description so we can help.
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Got it, there — your request is in.

A technician will follow up shortly. For anything urgent, call 248-344-0300.